What would you say in more important Technical Knowledge or Communication?
Product Support Interview Questions
2,239 product support interview questions shared by candidates
Tell me about a time you provided excellent customer service.
Where do you see yourself in 5 years? Why GM?
Mostly questions about the platform... really spend time knowing the product.
None of the questions were difficult. A few questions around... if you had a case where the customer is asking "this", what would you do etc.
Introduce yourself, Role of PSA,SQL Queries.
Customer support experience more than 3 years
What's Customer Relations Management Systems are you familiar with?
I was asked How do I manage the work pressure.
What would people who know you say about you.
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