Tell us about your past work experience
Product Support Analyst Interview Questions
182 product support analyst interview questions shared by candidates
The video interview was more like personality questions. Nothing crazy. The aptitude test was like the SAT kind of, but it wasnt too hard.
Behavioural questions mostly. Customer experience
Tell me about a time you had to deal with a difficult client
They asked how I determine priorities when recommending product work.
For you, what is more important: technical ability or emotional intelligence?
What's your favorite and least favorite aspect of working directly with customers?
If a client faces technical problems, what steps would you take to deal with him?
How will you deal about an issue wherein a client have been using the software for more than 5 years and is more knowledgeable than you. Will you refer him to your Team Lead?
What is your weakness?
Viewing 141 - 150 interview questions
See Interview Questions for Similar Jobs
Helpdesk Support AnalistProduct SupportSenior Support AnalystProduct Support SpecialistSccm-adviseurDesktop Support AnalistProduct Support ManagerServicedeskProduct Support EngineerIct Desktop Support-technicusDesktop Support AnalystTech Support AnalistIct Desktop Support-specialistTechnical Support AnalystSenior Desktop Support AnalistTech Support AnalystHelpdesk Support AnalystSenior Desktop Support Analyst