What would you say if you knew a customer was wrong but wouldn't admit it?
Phone Interview Questions
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Typical interview questions
There are really no questions that are unexpected. The best advice I can give is to be very knowledgeable about the company and what they do because those questions will be presented during the interview process.
There was a question in the second round where they had you practice navigating the website proficiently.
Why do you think you would fit well at united?
Explain your ability to make sales quotas while still maintain a positive customer service experience.
Tell me about a time where you had to deal with a difficult customer?
Tell me about your sales goals, quotas, and etc. How did you SPECIFICALLY meet these goals?
What would you do if you could not convince/engage the customer in a sale?
How do you expect to meet and or exceed sales goals
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