How will you handle a client that is frustrated with their bank account?
Personal Support Associate Interview Questions
11,408 personal support associate interview questions shared by candidates
they ask about your previous experience, customer service and sales are the main topics. they also test your confidence with questions like What is your biggest achievement? Do you feel intimidated by sales goals? What would you do if your day is getting over and you have no sales so far?
How do you proof you did the good customer service?
Describe your best customer service experience. Describe for me your sales experience and your prior banking experience.
There really were no questions other than when can you start.
They gave me a test. 1. Answering an email 2. Excel 3. List with tasks for prioritising.
They asked me wether my goals were similar to the company career path.
Why I want this job.
Name a time when you had an upset customer.
Tell me about a time you trained someone and they moved into a another role.
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