When have you experienced poor customer service? How did you feel?
Office Clerk Interview Questions
472 office clerk interview questions shared by candidates
Do you have an alcohol licence? (This did not apply to my role but they had to ask since the post office was connected to a one-stop, I don't think it hindered my chances of getting in though since they said it doesn't apply to the post office much, so not to worry)
When have you experienced good/outstanding customer service? How did that make you feel? (Link your answer back to how you would show this instance of great customer service in the job)
Alongside with the questions I was asked to sell a mortgage. So it helps to research services, however, this was the one I didn't research much into and I laughed about it and said I'd studied a lot of other services further and he allowed me to choose what to sell (life insurance) and was very impressed with my knowledge. However, I received feedback at the end of the interview and this was to focus on the customers needs and not just knowledge and try to link sell.
Availability?
Do you have any experience in upselling?
What skills do have that will be helpful for this role?
what qualifies you for this job?
How do you approach an upset resident?
There were no difficult questions.
Viewing 281 - 290 interview questions
See Interview Questions for Similar Jobs
Office CoordinatorAdmin Clerk ReceptionistData Entry ClerkOffice BoyData EncoderAdministrative AssistantMail ClerkClerical AssistantMailroom ClerkMail Room ClerkOffice AssistantFront Desk ClerkFile Room ClerkFile ClerkAdministrative ClerkOffice AdministratorGeneral ClerkBilling ClerkClerical Administrative