n/a - questions were behavioral.
Manager Customer Service Interview Questions
2,592 manager customer service interview questions shared by candidates
General questions about Success example and more related to managing difficult situations with clients
Why do I want this position.
What would you like your salary to be?
General questions about my background and a few hypothetical questions about customers. Was told to prepare for STAR format, but was not asked anything STAR related.
How did you cleanup a hazard item spilled by customer
Why do I want to work for company, what can I bring from my previous experience.
How am I doing today
Why do you wanna work here?
1. How do you engage a stakeholder that you have no direct contact with as a csm 2. focus on the star method compared to Amazon, which requires 3-5 minutes for most of the responses. 2 minutes to 3 minutes was more than enough 3. Have failures stories 4. Have a feedback story and also be agile in your responses and thinking.
Viewing 2551 - 2560 interview questions