Jun 19, 2017
Basic
Manager Customer Service Interview Questions
2,592 manager customer service interview questions shared by candidates
Basic
If we were to call your current employer, we won't but if we did, how would they describe you?
What does success look like in your eyes?
Exactly how many calls did the call center recieve yearly?
Explain when a process you designed failed. What happened? What did you learn?
no specific questions, just walked through my CV. Very surprised as Amazon normally ask competency based questions. However this was conducted by a Souq employee based in Dubai. I was told I would hear from them in 5 days....however I heard nothing. Really unprofessional, Amazon need to bring the office in Dubai in line with a structured and professional interview process who update all their candidates
Tell me about a time you had to transfer a project to another person, did it go smoothly? What would you do differently?
describe a time in your work when you dealt with ambiguity
Tell me about a change you implemented that didn't work out as it should
Tell me about a product that can be improved?
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