Tell me what you know about the company? Why this company? In your own words tell me what each of our values mean to you? The values are on the wall in the interview room. How would you handle telling a renter that are being charged a fee for not being home to let maintenance in? What about charging them a fee for violating HOA? Are you okay with making collection calls to renters that haven’t paid rent? Do you use Yardi?
Management Customer Service Interview Questions
76 management customer service interview questions shared by candidates
What is your weakness?
Where do you see yourself in 5 years time?
Who is at fault when someone does not follow your instructions?
None - all were very basic. Seemed like they were pulled off a website. What is your strongest skill? What is your biggest weakness? Tell me why you are looking to leave current position.
I applied online by sending my covering letter and a CV. Before sending my covering letter and the CV, I asked the HR team a lot of questions about even small things. Nevertheless, they were way kind and responded to my questions very quickly. Afterwards, They replied me in a week that if I would be able to do the first job interview, which was perfectly done though telephones, and a Skype interview so that they could get to know more and better. After the second job interview(The Skype interview) they gave me a couple of tests to evaluate how I am suited for tasks. In short, during the whole application process, all of interviewees were very kind and made me comfortable so that I could say what I really want to say to them and I still appreciate their patience and kindness for me. I was asked pretty many of questions from them and I remember some questions and they mostly asked me relevant questions to the tasks about my past work experience, study experience, and a game experience. Q:What are 3 important Characteristics to be needed in this job? A: Good patience, Being kind and respectful, Good knowledge of tasks Q:According to your CV, you've worked in a customer service department before, What did you do at the time in a customer service department? A: I worked in the embassy of South Korea in Iran, so I had to respond to customer inquires and questions as kind as I could be, because the cooperation was established to help Korean people and its local people out get to know more about each country and do their business in both countries with no difficulty, Hence I had to solve their inquires and questions though several communication channels, such as e-mail and community forums and some else. In result, I did that job with no error and I assume that I would do a relevant job to that, so If I would take the position, I will be able to deal with tasks at your company very well.
Why would you be a good fit for their company.
Asked about my past experience
1. Tell us about a time when you had to convince someone of something... 2. Describe a situation in which you demonstrated (insert characteristic)
Tell me about your employment history---step by step.....
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