Fachliche Kenntnisse? Bisherige Tätigkeiten in Bezug auf die Stelle? Toolkenntnisse? KPIs? Benchmark? Prozesse? Vorgehen im Fall XY? Branchenspezifische Herausforderungen? Persönliche Arbeitsweise? Bisherige persönliche Herausforderungen und Lösungen? Grund für Wechsel? Warum TeamViewer? Warum die Branche? (Branchenwechsel) Verhalten in Stresssituationen? Vorstellung der Person anhand des Werdegangs?
Why do you want to work for us?
When was the last time you had to deal with an awkward customer, what did you do?
Can you tell us about a time where you have had to take initiative without direction in your work?
Describe what you liked most about your last employer
If a customer calls/chats in and is very angry. They are yelling and screaming at you, how would you calm down the customer, find out the issue, and get the issue resolved.
The questions weren't difficult, they mainly pertained to past experiences and level of comfort completing certain tasks.
Can you handle the tough personalities?
There were no interview questions.
What would make you a great part of this team?
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