When and how have you given great customer service?
Mac Specialist Interview Questions
717 mac specialist interview questions shared by candidates
how did you exceed customer expectation
Why apple
Why should you be a Genius
Mostly behaviour questions Like how u managed conflict with a coworker How u managed a difficult customer How you deal with frustration
General "who are you?" questions and why did I apply? Followed by a ten page multiple choice exam a week later.
All competency based questions
what technology do you use throughout your day?
Name a time you had to deal with a crises.
Name a time you had to reprimand a coworker and how did it go?
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