Tell me about your educational background and your work history. What is your work ethic? Tell me about a time you used different forms of technology when working with a customer. What do you know about State Farm? What do you think a Claim Associate does? Tell me a time you received behavioral feedback and what did you do? Tell me about a time you had a rude or difficult customer and how did you deal with them. Tell me about a time you had a disagreement with a co-worker.
What do you know about State Farm?
Describe a situation where you solved a problem with a customer.
Tell me about a time that you successfully sold someone a product or an idea?
If someone came in that you did not care for how would you handle the situation.
Describe a time you went up and above for a customer
How have you handled someone's perception of you, especially if you didnt agree with their perception?
What sources do you use to manage your time effectively?
When was a time you had to exercise ethics in making a decision that was difficult?
Questions weren't really difficult for me.
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