If you don't know the answer to a question what is your approach?
It Service Desk Analyst Interview Questions
1,682 it service desk analyst interview questions shared by candidates
Basic aptitude and competency questions i.e Describe how to set up a Domain,. Recall a time you had to deal with a disgruntled end user, How did you resolve the issue. Suppose you are working on an issue you that just cant resolve what do you do next to escalate the issue?
Where do I see myself in 20 years....
Why would you leave a company?
What's the difference between a soft reboot and a hard reboot?
What are you're good at?
What would you do when you are with a user and a VIP walks in with an emergency?
¿Sabrías decirme la IP de este ordenador?
If the CEO's own device was not working and also a whole branch was down, who would you give priority to?
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