basic question about technical stuff , over the phone was asked few questions and had a brief description about the job details and the company and the needs of the position
It Service Desk Analyst Interview Questions
1,682 it service desk analyst interview questions shared by candidates
Tell us why you think you're qualified for this position.
Unsure, quite a few years ago now.
Troubleshooting issues like how to fix printers that wont print, how to fix Internet connectivity issue, network connectivity issue etc.
Why are you the best fit for the job
What is the difference between a hub and a switch?
Technical: How to know the IP Address of the computer
What do you know about networking?
How would you handle an irate customer
Tell us a little about yourself
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