How many years experience do you have? How is your technical knowledge about the role? What is your customer-service experience and what scenarios can you tell?
It Service Desk Analyst Interview Questions
1,682 it service desk analyst interview questions shared by candidates
Introduce myself What kind of visa am I holding Why did I apply for this position
Tell one example of a difficult customer service situation and how did you resolve it
what would you do if your computer turn off suddenly
First to talk with Hr and then an test.
Imagine you were in a downstairs basement, with access to the light switches that switch on/off 3 bulbs upstairs. Now, you need to know which bulb belongs to which switch, but you can only go upstairs once. How can you tell which light switch downstairs belongs to which bulb upstairs?
What would be the first thing that you'll do when you get to the office on a typical day?
Name a team you had to work with a difficult co worker
Solite domande di background di studi e di esperienze lavorative pregresse.
How do you know about Microsoft?
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