Interview questions were less technical and more towards personality, situation resolution, questions regarding background and what would I bring to the table, career aspirations, and had informal discussions.
Incident Interview Questions
781 incident interview questions shared by candidates
Most of the questions are for personal skills , Technical questions are not hard at all if you are CCNA certefied
The switch , router, modem is in which layer ?
How do you assess the priority of an incident?
What is your process for handling difficult customers
Provide an example of a ransomware case you worked.
Past experience Some technical questions How I personally work within a team
How you defined priority for an incident
First Round ( Cleared ) 1. Tell me about yourself! 2. What is SLA? Response and resolution SLA 3. Difference between Major Incident and P1 ?
Basic ITIL incident management questions and your previous job role. Also few sceanario based questions to check your problem solving skills, leadership and management.
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