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Incident Coordinator Interview Questions
629 incident coordinator interview questions shared by candidates
name a time you had a anger customer and what did you do?
First Round ( Cleared ) 1. Tell me about yourself! 2. What is SLA? Response and resolution SLA 3. Difference between Major Incident and P1 ?
How you defined priority for an incident
How do you assess the priority of an incident?
What do you know about BGP?
What is your process for handling difficult customers
I was asked to describe my (then)current job responsibilities(incident manager) and questions were asked on that.
Do you know what this position entails?
Difference between Router and Switch
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