There where soo many odd questions and I practiced with interview questions from people on glass door. They didn't ask any of those questions so I wasn't prepared, just have a few customer service scenarios handy
Home Based Customer Care Agent Interview Questions
97 home based customer care agent interview questions shared by candidates
Name a time that you struggled in your job
What do you like about customer service? How do you feel American Express can help you reach your goals?
How much money did you make?
Name a time you had to deliver exceptional customer Service
Tell me about a time where provided extraordinary customer service
There really weren't any unexpected or difficult questions.
Why would I be a good candidate for the job?
What salary expectations I have.
Describe a time when you had to handle a difficult customer
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