basic networking and computer programming and communication skills
Help Desk Support Technician Interview Questions
1,235 help desk support technician interview questions shared by candidates
To share a day to day with my experience
What is an IP address and where can you check your ip?
Tell us about a time when a customer approached you with a technical issue you didn’t immediately know how to solve. How did you handle the situation?
What is one strength and one weakness you have?
How well do I work with others?
He asked me about my experience. I told him I have been a Field Service I.T. professional for 35 years. He explained what the job entailed, at which point we both agreed that this interview was set up by a recruiter that didn't understand the I.T. industry that well.
One question that stuck with me was : "What would your previous manager state as your weak points that you could improve?"
If an end user can't access the internet what do you do?
How do you keep up to date with new technology?
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