Technical questions. Difficult situations with a customer. What ticketing systems have you used.
Help Desk Representative Interview Questions
3,949 help desk representative interview questions shared by candidates
interview went ok, the basic interview questions were answered
How do you handle difficult situations?
Asked me how I would handle structure criticism? I simply stated " I consider it a learn opportunity." I hope they like my answer.
basic tech questions, imaging, networking, ports, etc.
Q: What makes you want to apply for this position
What is your 5 year career plan?
¿Que otras ramas a la que se dedica la empresa te interesan?
I apologize for the last minute but I will need to reschedule our call until tomorrow, I have a last minute meeting. Can you please speak tomorrow a t 11 am?
Nothing special, they wanted more experience. Even though they saw my resume.
Viewing 3291 - 3300 interview questions
See Interview Questions for Similar Jobs
Customer Retention SpecialistCustomer Retention RepresentativeClient Success RepresentativeSupport RepresentativeClient Support RepresentativeCustomer Retention AgentCall CenterRetention Customer Account ExecutiveTechnical Support RepresentativeHelp DeskClient Success RepHelp Desk AgentRetention RepresentativeDirector Customer RetentionCustomer Relations RepresentativeTech Support RepresentativeCall Centre AgentCustomer Retention