have you ever had a conflict with another co-worker and how did you resolve the issue?
Help Desk Representative Interview Questions
3,950 help desk representative interview questions shared by candidates
This is a help desk role. Have you ever worked with any type of ticketing system? Also, are you comfortable with receiving requests via email, phone call, and in person requests?
Technical skills that one have
Where are you worked before
Would I be willing to change the course of my career path to accept the position being offered.
présentez-vous ! (la fameuse...)
Q: At your current employer tell me how you handle IT issues that arise? Is the department an "in house" department or outsorced? Tell me your direct role in resolving the issue.
What metrics did you use in your time as lead?
You have 3 groups of people: Self-starters, people that need to be taught and people that are not motivated. Which groups would you hire?
none.. just basic troubleshooting questions.. "how can you tell if outlook is working" :/
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