How would you solve a ticket that you have no information on how to solve the issue in the knowledge base?
Help Desk Interview Questions
3,949 help desk interview questions shared by candidates
Can you describe what you did to solve the problem listed in your resume?
Tell Me about your self ?
One of the questions I got was, how I would help/respond to an upset customer whether it was over the phone, or in person.
"Tell me about your experience." "Why are you interested in this position?" "What are your salary expectations?" "When would you be available to start?"
How do you see yourself in 5 years
Basic IT questions printed from Google.
If you had one Question for the CEO, what would it be
What do I know about active directory and exchange server.
what is your understanding of networking concepts like VLANS?
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