Skip to contentSkip to footer

German Customer Service Agent Interview Questions

Salaries
Interviews

396 german customer service agent interview questions shared by candidates

Tell me about yourself and your experience. What languages did you teach? What is your German level, are you a native German speaker? Were you born and raised in Germany? Tell me a bit about your experience with the German language; like how old were you when you started learning? Did you live in Germany? Did you complete your education in Germany? What do you know about Berlitz? Why do you want to work for Berlitz at this point? Are you authorised to work in the US? What do you know about the Berlitz method? Any questions so far? What about culture shock when you moved from Germany to the US?
avatar

German Teacher

Interviewed at Berlitz

3★
Jun 13, 2023

Tell me about yourself and your experience. What languages did you teach? What is your German level, are you a native German speaker? Were you born and raised in Germany? Tell me a bit about your experience with the German language; like how old were you when you started learning? Did you live in Germany? Did you complete your education in Germany? What do you know about Berlitz? Why do you want to work for Berlitz at this point? Are you authorised to work in the US? What do you know about the Berlitz method? Any questions so far? What about culture shock when you moved from Germany to the US?

Test includes about 7 pages of translation work to be done through Google docs. They email you the doc at an agreed upon time and you must submit your work an hour after you received the test. First is a proofreading section to test your grammar, then various entries on translation from English to German including item names, character abilities, developer updates, and tweets from the publisher. These translations include unique in-game terminology, and require an intimate understanding of the language of the medium. Each section is about a page long and then finish with a 200 minimum composition in German about your favorite video game. Completion within the alloted time requires near-native-level fluency and strong translational skills.
avatar

Localisation Specialist (German)

Interviewed at NCSOFT

3.5★
Jul 26, 2022

Test includes about 7 pages of translation work to be done through Google docs. They email you the doc at an agreed upon time and you must submit your work an hour after you received the test. First is a proofreading section to test your grammar, then various entries on translation from English to German including item names, character abilities, developer updates, and tweets from the publisher. These translations include unique in-game terminology, and require an intimate understanding of the language of the medium. Each section is about a page long and then finish with a 200 minimum composition in German about your favorite video game. Completion within the alloted time requires near-native-level fluency and strong translational skills.

Viewing 251 - 260 interview questions

Glassdoor has 396 interview questions and reports from German customer service agent interviews. Prepare for your interview. Get hired. Love your job.