Describe a time when you had to resolve a difficult situation for a customer.
From Home Interview Questions
748 from home interview questions shared by candidates
There were no interview questions. Just a demand to hardwire into my internet so as to test its capabilities, ie packet drop rate, upload / download speeds, etc.
if I had a home phone & computer, also a private secure internet connection.
What does R.A.M. do?
they definitely did ask for my name and experience.
One of the interview questions was, What does customer service mean to you?
They ask if the applicant had any background in applied position such as sales experience as well as tech experience.
Name a strength and a weakness, where do you see yourself in the future, how have you handled an upset customer, what do you know about the company, why do you want to work from home, what made you apply, tell me about yourself, name a time you had to troubleshoot technology-what did you do, give an example of a time you had to up-sell.
No interview questions, just assessments during application process.
A few scenarios on customers attitudes and inquiries and options on how you would respond
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