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Fraud Representative Interview Questions
3,156 fraud representative interview questions shared by candidates
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Eres mas competitive or cooperative
Why you want to work for Citi?
Asked me to describe duties from previous employeers. Then it was simply questions like 'Name a time when you had to deal with a difficult customer and what did you do' or 'Name a time when you went above and beyond a customers expectations' So be sure you have several answers for those questions ahead of time.
Can work on shift or not
Standard situation, behavior and outcome questions.
Tell me a difficult situation where you had to handle an upset customer and what you did to de-escalate the situation.
Tell me about a time when you had to make an important decision and speed was a factor. Define the three measures of central tendency How can we measure if a KPI that we are monitoring is not performing as expected?
they asked about examples of you being a good team player
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