Executive Assistant Interview Questions

14,968 executive assistant interview questions shared by candidates

How would you handle an upset customer, or their parents? Normally we get contacted regarding charges on rent. Kids forgetting to pay, or not paying on time...the parent calls understably upset when credit card charge is more than expected.
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Executive Assistant

Interviewed at Redstone Residential

3.9
Jan 29, 2018

How would you handle an upset customer, or their parents? Normally we get contacted regarding charges on rent. Kids forgetting to pay, or not paying on time...the parent calls understably upset when credit card charge is more than expected.

Most of the questions were fairly standard, but I gave up on the interview being a realistic or professional process when the questions veered into "Why do you keep talking about people skills? Admins don't have to be nice to people to do their jobs, if we had someone who was cranky with everyone but had technical chops I'm sure they'd do just fine here" and "I'm listening, you should take this time now to convince me that EAs have reason work with many groups within the organization". About the time things got to "Actually I don't really need someone to do much beyond manage my schedule and book travel. Would you be happy just doing that? I want to hire someone who loves doing nothing but scheduling.", I knew it was time to go.
avatar

Executive Assistant

Interviewed at Gravity Payments

3.3
Apr 14, 2016

Most of the questions were fairly standard, but I gave up on the interview being a realistic or professional process when the questions veered into "Why do you keep talking about people skills? Admins don't have to be nice to people to do their jobs, if we had someone who was cranky with everyone but had technical chops I'm sure they'd do just fine here" and "I'm listening, you should take this time now to convince me that EAs have reason work with many groups within the organization". About the time things got to "Actually I don't really need someone to do much beyond manage my schedule and book travel. Would you be happy just doing that? I want to hire someone who loves doing nothing but scheduling.", I knew it was time to go.

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