Enrollment Representative Interview Questions

1,756 enrollment representative interview questions shared by candidates

The cold call role play was not expected and the manager will call you and pretend they are a student who inquired online. They will be difficult and your goal is to get them in to the school or enroll. You have to do this without knowing anything about the programs and tuition so it is just a way to see if you can overcome no and not sound to pushy.
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Enrollment Counselor

Interviewed at University of Phoenix

3.6
Jul 22, 2013

The cold call role play was not expected and the manager will call you and pretend they are a student who inquired online. They will be difficult and your goal is to get them in to the school or enroll. You have to do this without knowing anything about the programs and tuition so it is just a way to see if you can overcome no and not sound to pushy.

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