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Nothing out of the ordinary. You'll be asked something along the lines of "When was the last time you had to deal with a difficult or upset customer, and how did you handle it?" Once you answer, they'll ask you more specific questions, based upon that answer.
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Enrollment Coordinator

Interviewed at Institute of Reading Development

3.4★
Aug 4, 2013

Nothing out of the ordinary. You'll be asked something along the lines of "When was the last time you had to deal with a difficult or upset customer, and how did you handle it?" Once you answer, they'll ask you more specific questions, based upon that answer.

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