She asked several questions about my prior experience adminstrating and supporting certain hardware and software.
End User Support Interview Questions
238 end user support interview questions shared by candidates
Relevant to role and of a high standard. Focused on understanding my background and value I can bring to such a role. This was certainly the greatest strength in the entire process.
Cuantos años de experiencia tienes en el ramo de soporte técnico?
Nobody showed up for the interview.
How familiar are you to Microsoft Licenses? What do you think are the skills that would be helpful as an end user computing associate?
An end-user has called to report their computer is running very slow, to the point where keystrokes are delayed when appearing on the screen. What could you look for on Windows 10 as possible causes for this?
During COVID-19 (with employees working from home), what challenges do you foresee in terms of end-users purchasing their own devices / equipment?
Erzählen Sie einmal von sich? Warum sehen Sie sich geeignet für die Stelle? Warum möchten Sie wechseln? Wie würde ich an die Identifikation von neuen Kunden gehen?
They ashed technical questions, thats it
This role requires a lot of interaction with people in addition to technical work. How do you handle that balance and manage user expectations?
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