basic troubleshooting and customer service questions
Desktop Technician Interview Questions
650 desktop technician interview questions shared by candidates
Tell me about an accomplishment you are most proud of
What is DHCP?
Questions varied surrounding troubleshooting, deployment, handling difficult end users and how you work with a team and individually. The Desktop Support Manager will hit you with some great questions on all of the above. She highly values focus on the customer and providing outstanding customer service. Be prepared to give examples.
What is pinging a computer
Name different linux network file system.
How do you 'ping' (cmd) continuously?
Name a time you had to deal with a difficult team mate.
Various troubleshooting questions, seemed to be random from a big pool.
what are the step to troubleshoot a printer?
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