Typical troubleshooting questions like laptop will not connect to the network. What steps do you take?
Desktop Support Interview Questions
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I explained the basic steps I follow, such as identifying the problem through user feedback, checking hardware connections, restarting the system, reviewing event logs, and testing network connectivity. I also mentioned that I document the issue and resolution for future reference.
Classic ones if you know your stuff you shouldn't have a problem
What was the last position I worked?
Describe this device/task/process Describe this device/task/process
In the active directory where we will find the user security
What is SLA? What is HIPPA
1) what is active directory? 2) what is sccm? 3) What are fsmo roles
Basic hardware & Networking also multi function printer
How did I handle an issue with an end user to keep from having a conflict.
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