Not too much specific but just wanted to get to know me. They use this time to evaluate if you would be good at talking with customers over the phone.
Customer Support Specialist Interview Questions
2,858 customer support specialist interview questions shared by candidates
The first step was to submit a Customer Email Exercise where you had to respond to a client about a technical inquiry. You essentially have to learn the software so that you can provide several trouble-shooting/back-end solutions.
"Can you recall a time when you had to deliver an assignment that you were unsure of how to complete, and how did you do it?"
What would you do if you had someone on the phone who was angry on upset? Have you ever had a situation when a customer was angry or upset? Please describe how you handled that particular situation.
Why do you want to work with Foodsby?
On my first interview, I was asked what are the best and worst things about working in a Customer Support. And I was able to give my honest opinion.
Have do you handle intense calls.
If there is one sentence that describes you, what would it be?
What year did you graduate college?
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