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Customer Support Representative Interview Questions
2,426 customer support representative interview questions shared by candidates
Why I left my previous position? How I handled a difficult situation at work either with a colleague or a client? My dreams and aspirations? Why I decide to apply for this role with their company?
What would you do if you have an issue you're unsure of during the night shift?
Tell us about a time you lost your patience with a customer and how you ended up resolving the issue if you were able to at all.
Tell me about a time you gave excellent customer service.
Which job in your employment history will provide you the best experience for coming to our company?
What's you're favorite Superhero?
Questions about previous experience and questions about what I knew about the company
You had to use their website to find sizing information for a customer as part of the scenario-based quiz. They also ask about body positivity and what it means to you.
What motivated you for the role?
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