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Customer Support Representative Interview Questions
2,426 customer support representative interview questions shared by candidates
Describe a time where you delt with a difficult customer and how you resolved their issue? Describe a time that the company changed a policy you didn't agree with and how you responded? Describe a time you received feedback from a supervisor you didn't agree with and how you handled it.
Tell me a time when you were against policy. Tell me a time when you showed initiative. What can you bring to the company ? Tell me a time you turned a difficult customer into a positive sale.
How do you deal with frustrated customers?
Would you work if I give you posting in Siachin?
What makes a good customer support?
What interested you about this role?
Behavioural questions. Achievements you are proud of. Future Goals.
Where do you see yourself in 5 years?
What do you know about the company
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