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Customer Support Representative Interview Questions
2,426 customer support representative interview questions shared by candidates
Basic customer service questions along with some situational and technical questions. Knowledge about Ethernet cables, switches and hubs.
Asked about current and previous work experience
What's your future plan? Why don't you find a QA job?
Describe a time you had to overcome a challenging situation.
What was a time you got positive feedback from a customer?
Can you describe a time when you had to handle a difficult situation in a professional setting? How did you approach it, and what was the outcome?
Tell us about a difficult situation with a coworker or customer that you've experienced and what the outcome was.
Does anyone have any questions?
Where do you go to find information?
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