Tell about Bloomberg?
Customer Support Representative Interview Questions
2,426 customer support representative interview questions shared by candidates
Bloomberg competitors and products.
The difference between good customer service and excellent customer service
their questions are fairly normal, and focused a lot on the past customer dealing experiences. One thing to bear in mind is that you always have to show 'who you are as a person' because they want to know you more than just a job applicant but also want to know what you are personally passionate about.
How would a previous employer describe you ? Name three characteristics to describe yourself. What do you know about the company ? Why do you want to work at Bloomberg ?
Be prepared with answers to describe your personality, why the company should hire you, and how would you expect yourself to be in 3 to 5 years in the company. Basically everything is quite general.
None of the questions were difficult or unexpected. Most followed the standard script with a few situational questions to test your customer service skills. Many dealt with how you would react to an angry customer, what to do when you're not sure of the answer to a customer's call, and how you react to stress.
In your opinion, what's a good customer service
One thing that was asked is how I would support an user who did not speak any languages in common with me.
How do you handle situation where team members have different opionions or approaches in achieving a common goal and provide an example that you successfully manged the situation
Viewing 1541 - 1550 interview questions