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Customer Support Representative Interview Questions

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2,426 customer support representative interview questions shared by candidates

The interview was only seven minutes long. She started by asking me to summarize my background and then she quickly gave me her background. She summarized the responsibilities of the position and said that she felt I was overqualified for it. I told her that I had tried applying to a different position at SeedLegals that I felt fit my qualifications, but when I called and emailed the company to see if that position was still open, nobody answered, so I ended up applying to this position instead. She said okay and abruptly ended the Zoom call. From the very outset, she seemed totally disinterested in talking to me and clearly didn't take the time to read through my résumé because she didn't even know where I was based. I have no idea why she chose to interview me when she knew that I wasn't a good fit for this role. This was definitely the strangest interview I've ever had and will not be interviewing with SeedLegals again in the future. Also, the company is disorganized. They don't answer calls or emails and the whole process of setting up the Zoom interview was more difficult than it needed to be.
avatar

Customer Support Representative

Interviewed at SeedLegals

4★
Dec 5, 2022

The interview was only seven minutes long. She started by asking me to summarize my background and then she quickly gave me her background. She summarized the responsibilities of the position and said that she felt I was overqualified for it. I told her that I had tried applying to a different position at SeedLegals that I felt fit my qualifications, but when I called and emailed the company to see if that position was still open, nobody answered, so I ended up applying to this position instead. She said okay and abruptly ended the Zoom call. From the very outset, she seemed totally disinterested in talking to me and clearly didn't take the time to read through my résumé because she didn't even know where I was based. I have no idea why she chose to interview me when she knew that I wasn't a good fit for this role. This was definitely the strangest interview I've ever had and will not be interviewing with SeedLegals again in the future. Also, the company is disorganized. They don't answer calls or emails and the whole process of setting up the Zoom interview was more difficult than it needed to be.

Interviews were very character based- you can tell the company cares more about personality and character than experience (which is amazing!) Was even told, "you can teach someone anything, but you cannot teach them how to work with others."
avatar

Customer Support Representative

Interviewed at Homebot

3.4★
Jun 15, 2021

Interviews were very character based- you can tell the company cares more about personality and character than experience (which is amazing!) Was even told, "you can teach someone anything, but you cannot teach them how to work with others."

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