Tell me about yourself? Why do you want to work in TP? What do you think a customer care representative should have? Tell me about a situation you handled efficiently.
Customer Support Representative Interview Questions
2,426 customer support representative interview questions shared by candidates
Why do you want to work here? When do you plan to work here? Are you willing to accept our offer?
What I dislike about my previous work?
If I had previous experience
If the pay rate was acceptable
if i'm okay with rotational shifts
What would you do if you have no clue what the customer is talking about?
Discussed my related skills/qualifications and was given more details about the position and company background.
-Requested previous experience in customer service, being that I switched career fields previous to this position. -Simulated customer call/email questions and asked my responses
Tell me of a time you dealt with an irate customer?
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