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Customer Support Executive Interview Questions

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371 customer support executive interview questions shared by candidates

1) A customer complains that the calls are spotty. Why is that? 2) You're sending an email to Close and it goes to spam. Why/how do you solve it? 3) What makes Gmail categorise an email as spam? 4) How do you do an integration for Google Forms/Zapier? 5) Why Close? Why Customer Support? Tell us about your last role. What do you like to do on your free time?
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Customer Support Executive Non Voice

Interviewed at Close

4.9★
Oct 19, 2022

1) A customer complains that the calls are spotty. Why is that? 2) You're sending an email to Close and it goes to spam. Why/how do you solve it? 3) What makes Gmail categorise an email as spam? 4) How do you do an integration for Google Forms/Zapier? 5) Why Close? Why Customer Support? Tell us about your last role. What do you like to do on your free time?

Talk about your background and experience, why Close is interesting to you, tell me about something positive you accomplished at work, tell me about a difficult customer experience you've had and how you resolved it, what do you like to do when you're not working, etc.
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Customer Support Executive

Interviewed at Close

4.9★
Nov 2, 2022

Talk about your background and experience, why Close is interesting to you, tell me about something positive you accomplished at work, tell me about a difficult customer experience you've had and how you resolved it, what do you like to do when you're not working, etc.

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