Name a time you had to deal with an upset customer and what did you do to calm them down?
Customer Support Advocate Interview Questions
5,032 customer support advocate interview questions shared by candidates
Do you have any experience with health insurance?
She asked if the job as she explained it was what I thought it would be. The focus was mostly on my resume, why I was interested in the position. She did not ask any standard interview questions about strengths/weaknesses, etc. It was straightforward and not difficult.
Why do you want to work for UHG
My biggest attributes for the position
how I would handle a particular case
To describe a time you had to deal with a difficult co-worker or customer.
Do you have customer service experience?
Typical job questions. How would u deal with a rude customer in the past etc.
Very generic interview questions. 'What about Atlassian made you want to work here?'
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