Role playing scenario: What would you tell a customer who presented with the following problem? "I just walked into the terminal in Atlanta after spending an hour sitting on the tarmac! I have to get to a meeting and my iPhone won't work and i need to send an email to my boss! Can you help me?"
How would you troubleshoot email issues.
How do you handle enraged customer?
What does customer service mean to you?
Tell me about yourself.
My knowledge of the criminal Justice system
"I don't get it. Why are you here at this interview?"
What are you looking for?
What is business development?
Situational questions mostly Tell me about a time when you had a disagreement/ confrontation with a customer and how did you handle it? Tell me about a time when you had a disagreemnt with a co worker and how did you handle it? What are your weaknesses and strengths?
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