All the questions were very basic and elementary. They were typical, "describe an accomplishment you're proud of" or "why do you want to work here" kind of questions. Almost entirely common sense questions where I believe they just want to see if you have a personality and half a brain.
How would you treat a very angry customer who lost electricity supply, due to payment issues?
They asked about sales experience and customer service experience. They asked if I was ok working overtime and handling a lot of difficult and grump customers. They asked if I ever had a difficult customer before and how I handled the situation.
Do you have any questions?
If selected for the position, what is something about me that could make me an asset to the company
We ask that all applicants submit a short video (1-2 minutes) detailing why they would be a good fit for Kion and the skills they can bring to build and manage our fun, fast-paced and fast-growing customer service team
Why do you think you are eligible for this position? and if so are you okay with a certain schedule as in Mid,.
The usual, we also had to try and do our own sales pitch.
Would you consider yourself a team-player?
Some questions were professional, but one question was, "if i could have one super hero power, what would it be and why?"
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