Qual seu objetivo na Gol?
Customer Service Representative Work From Home Interview Questions
742 customer service representative work from home interview questions shared by candidates
Tem conhecimento de parentes que trabalhe na Gol linhas aéreas ?
Você já teve anteriormente alguma experiência como teleoperador, ou já teve experiência com atendimento ao cliente? (Também não é obrigatório, nunca trabalhei como teleoperador e fui aprovado)
Você está no momento cursando algum curso ou faculdade?
I don't recall the specific but they were generic questions like what do you think is most important in customer service... why you would be a good fit etc
Describe step by step how to update an app.
What steps have you taken to be successful, working from home?
What was your most memorable travel experience?
Give an example of a time you dealt with a difficult customer. How do you gain the trust of the customer ( by always doing your best to help and always following through on your commitment to the customer) How do you deal with an irate customer. ( By listening and resolving the issue to the best of your ability.)
Why do I want to work for them?
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