Each interviewer (3) asked for employment history over the phone.
Customer Service Representative Work From Home Interview Questions
742 customer service representative work from home interview questions shared by candidates
Basic skills test. There really wasn't much to it. I spoke to the interviewer and they asked some basic questions and gave me a basic technical assessment. They were based on questions from the A+ but incredibly simple. I believe that I only spoke with HR and hiring, no actual managers or employees.
What do you think you can bring to our company?
Tell us about yourself.
How would you deal with an angry customer?
Name the most difficult sale you've made in your career, and how did you close it/what did you do to close it?
What makes you a good fit for convergys
How to maximize and minimize windows
Name a time you had to troubleshoot.
They asked me about my previous work History
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