Discuss a time when you had to meet a deadline
Customer Service Representative Work From Home Interview Questions
742 customer service representative work from home interview questions shared by candidates
What was one task you were assigned to that was difficult and what were 4 alternatives you thought about?
Do you understand what supplemental enrollement does?
They asked how to resolve if a coupon code has expired and the customer insists on using it.
How long have you worked in the customer service field ?
Why do u want to be a customer service representative for Amazon?
When was a time you received feedback about your job performance that went against expectations?
How do you react when a customer is mad at you? How do you deliver excellent customer service?
The assessment consisted of math and grammar mostly. there were situational calls and also a personality type section.
A more personal question: what do you like to do for fun or to relax.
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