Simple common sense questions very easy
Customer Service Representative Interview Questions
74,167 customer service representative interview questions shared by candidates
How do you feel about working with the Military?
Describe a situation in your last job when you had to handle a customer or a situation that was upset.
How would you help an angry customer?
typing speed
What is your understanding of CBA digital platforms for customers and how are we leading the way with the technology? something along those lines
Name a time you faced a difficult challenge.
How do you deal with difficult customers?
Please describe a situation in which you were unable to make a sale.
craziest question. "I though you said you did't have a computer? " I said that I wanted to work with them because they provide the equipment except for the monitor. If I didn't have a computer how did I use the internet to do the speedtest and answer all the crazy questions you just asked me?
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