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Customer Service Management Interview Questions
76 customer service management interview questions shared by candidates
How would yu teat an angry customer, that yelled and did not let you get a word in.
Nothing over the top, all about past experiences and management style. However I asked about the dress code and was shocked by the response
Describe a project you have managed from beginning to end and some of the pain points associated with it, and how you kept it on track?
have you ever managed people before?
Are you interested in our hands on training while on the job?
What level of education? When could you start?
How do rate yourself as far as talking and meeting people? Rate 1-10 How do you rate yourself in sales, how competitive are you? Rate 1-10
What value do you bring to the company
Open ended questions - nothing too difficult for this position.
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