Previous experience and two competency questions
Customer Service Call Centre Interview Questions
689 customer service call centre interview questions shared by candidates
How long you would serve our company?
If you did something wrong, how would you fix it.
Do you know what the word "upsell" means?
They asked me to how I would sell a particular product or service (ie: approach, etc...)
Just a few questions about yourself.
Name some one you think is a good role model.
Tell me about yourself
How do you motivate your employees?
A photograph of an electric meter. You have to chose the correct multiple choice answer on the meter reading and the serial number.
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