-Explain a situation where you went an extra mile to help a Customer (Make sure you elaborate on the example since that answer decides your success of interview)
Customer Service Assistant Interview Questions
2,457 customer service assistant interview questions shared by candidates
Why do you want to work for M & S What do you think would make a good customer experience Tell me about yourself
(in the role play) Do you have this in stock?
Are you available for a phone interview?
what is your availabilty like?
How accessible is the store to your home?
Can you give an example of how you exceeded customer expectations?
Examples of when you have experienced good customer service
What will you bring to our workplace?
Why do you think you’re suitable for the role?
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