A customer has complained because you have ran out of her favourite chocolate biscuits and last time she visited the store they were also not in stock. There isn’t a delivery due until tomorrow morning. Guide me through what you would do in this situation.
Can you give an example of a time you couldn't answer a customer's query and how did you go about solving the issue?
What makes you a better candidate than the rest?
If I had any career plans for the future, what goals I wanted to achieve and what job role would make me happy.
Basic questions . Overall easy interview
Have you worked from home or online before?
What is Imperyo biggest advantage over its competitors.
Why did I want to work for Virgin?
How would you deal with a frustrated customer?
Have you ever worked in a customer service role before
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