Customer Service And Technical Support Representative Interview Questions

49,550 customer service and technical support representative interview questions shared by candidates

On the spot analysis of particularly case study issues at technical interview. Think outside the box and not only the financial factors! At assessment you are given loads of planning time so don't worry too much! :)
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Accounting Reporting and Control

Interviewed at bp

3.8
Nov 14, 2013

On the spot analysis of particularly case study issues at technical interview. Think outside the box and not only the financial factors! At assessment you are given loads of planning time so don't worry too much! :)

"In order to incentivize our best driver partners to use the platform next week, you are assessing the cost of the following......." You have to derive the answer from the given CSV dataset. The test is challenging specifically due to the time limit. They also force you to have to develop the context before being able to come up with the answer. I felt pretty ready for the test until I opened the file and it just hit me that there would not be enough time for this. You need to be doing very similar data modeling on a daily basis to be able to navigate thru the entire exam in 2 hour sitting. P.S: For the most part, the practice material selling on the web is outdated so you might be better off trying similar exercises on your own rather than paying for those.
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Operations and Logistics Manager

Interviewed at Uber

3.7
Oct 4, 2016

"In order to incentivize our best driver partners to use the platform next week, you are assessing the cost of the following......." You have to derive the answer from the given CSV dataset. The test is challenging specifically due to the time limit. They also force you to have to develop the context before being able to come up with the answer. I felt pretty ready for the test until I opened the file and it just hit me that there would not be enough time for this. You need to be doing very similar data modeling on a daily basis to be able to navigate thru the entire exam in 2 hour sitting. P.S: For the most part, the practice material selling on the web is outdated so you might be better off trying similar exercises on your own rather than paying for those.

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